• Polski
  • English

Introduction to Control Room Emergency Response Role & Responsibilities

This course is designed for participants as a prelude to working in the environment of the Central Control Room providing familiarisation with the roles and duties when faced with an emergency situation.

The training includes theoretical lectures, workshops and practical participation in realistic scenarios designed by BESST Group to shape the ability to apply knowledge in problem solving during emergency situations.

The course is aimed at selected employees of the customer, who are prepared to fulfil the role and implement control measures as safety coordinators.

For the purposes of the simulation of emergency situations we use a proprietary computer program that faithfully reflects similar systems used in industry standard Distributed Control Systems - DCS.

The duration of the training is discussed and agreed directly with the customer and adapted to client preferences.

Courses are usually divided into 25% theory and, 75% practical work.

Training can be conducted both in Polish and English.

The course includes the following elements:

  • Interpretation of alarms
  • Recording of events and communication of changes
  • Process and Emergency Shutdown Systems in for emergency situations (PSD, ESD)
  • Fire and Gas Systems (F&G)
  • Crisis Management - the roles and responsibilities of the Control Room Operator
  • Stressful situations and action under pressure


  • Crisis management

    Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public…

  • Crisis situation

    Crisis situation is any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society. Crises are deemed to be negative changes in the security, economic, political, societal, or environmental affairs, especially when they occur abruptly, with little or no warning…